Enhancing User Engagement & improving User Experience of Support Black Charities's (SBC) Website & Directory Listing Tool.
At Copywriting Creatives
Feb 2026 – Ongoing
Open for Work
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I design solutions and then I build them. By approaching each project through a systems design lens, I identify root causes before recommending solutions, and translate that into integrated digital, operational, and creative outcomes that create measurable value.
The following are some of the ways I've built value across projects.
Enhancing User Engagement & improving User Experience of Support Black Charities's (SBC) Website & Directory Listing Tool.
At Copywriting Creatives
Feb 2026 – Ongoing
Maximizing visibility & reducing administrative workload for the South Shore Youth Organization's (SSYO) digital presence.
At Copywriting Creatives
Feb 2026 – Apr 2026
Unifying the Toronto Nanofabrication Centre with ECE at U of T by moving from a standalone website into the ECE's environment.
At ECE at U of T
Feb 2025 - Mar 2025
Delivered a Pitchdeck for use by a Film Director as a web experience for Pre-Production capital raising.
At Fix It In Post
Jun 2021 - Aug 2021
Disclaimer: The Copywriting Creatives projects are to be published on the Copywriting Creatives website. The links to the other Case Study pages are active.
I managed the digital lifecycle for the University of Toronto’s ECE Department (ECE at U of T). I worked across both the public website and intranet, handling UI/UX Design, Content design, and WordPress/CMS management.
UX Research to Development • Jun 2024 - Mar 2025
The homepage was being bypassed entirely, limiting its role in student recruitment. This was a nine-month production engagement spanning content updates, new page builds, and a full homepage redesign: shipped with key information-rich internal pages built to receive the traffic.
My consulting practice started in 2021 when I founded JKR Business Consultancy in India, delivering UX and digital solutions across operational, financial, and marketing problems for clients who needed someone who could think and build. I've continued that work through independent consulting projects that span creative operations, workflow design, accessibility, and revenue systems.
Across these projects, I've held strategy and execution simultaneously. I diagnose structural problems before recommending interventions, then either handoff a detailed how-to document or build the solution myself. Each case below is chosen to demonstrate a distinct problem type, not just a different industry. The case studies below are presented for illustrative purposes only, to demonstrate range.
Audited WCAG violations across app screens & translated findings to dev and stakeholder teams, to make WCAG-conformant ahead of funding rounds.
AI-powered K–12 science video platform
Apr 2025 - Mar 2026
Designed a hybrid sales-to-production workflow with email automation and invoice generation, cutting order processing and $24K+ USD weekly recurring revenue.
Vertically integrated manufacturer and supplier
Summer 2023
Delivered an AI-enabled pitch deck for adapting Netflix's "Club de Cuervos" for Indian Audiences.
Freelance
Sep - Dec 2023
Service Design • Digital Transformation • Creative Operations • 2022 - 2023
When generative AI disrupted the creative industry, Fix It In Post Studios didn't want a quick win, they wanted a plan. I designed a responsible adoption framework and validated it through a live pilot, turning an experimental technology into a structured, billable service.
— Kyle Thomas
Founder & Creative Director
Copywriting Creatives
Unifying the Toronto Nanofabrication Centre with ECE at U of T by moving from a standalone website into the ECE's environment.
At ECE at U of T
Feb 2025 - Mar 2025
End-to-end redesign of U of T ECE’s homepage to drive student recruitment by restructuring content and building high-conversion internal pages.
At ECE at U of T
Jun 2024 - Mar 2025
UXD Project at the Faculty of Information, U of T, to design a solution (Ticket Discoverability App) for easing access to GLAM discounts.
At U of T
Oct – Dec 2023
Pro Bono work for the Textile Museum of Canada to redesigning Website navigation through strategic validation.
At U of T
Oct – Dec 2023
Built and validated a GenAI adoption framework, turning experimental workflows into a creative service.
For Fix It In Post
2022 - 2023
Delivered a Pitchdeck for use by a Film Director as a web experience for Pre-Production capital raising.
At Fix It In Post
Jun 2021 - Aug 2021
Explore my design thinking through my articles on LinkedIn.
Whether it’s a simple question or a big idea: Don’t hesitate to reach out!