Enhancing User Engagement & improving User Experience of Support Black Charities's (SBC) Website & Directory Listing Tool.
Feb 2026 – Ongoing
Open to UX/Product Roles
Trusted By
I currently work as a Senior Solutions Designer at Copywriting Creatives. I translate UX & GTM strategy into scalable digital solutions, through to implementation and visual production.
Disclaimer: These projects are currently being developed into case studies and will be published on the Copywriting Creatives website.
Enhancing User Engagement & improving User Experience of Support Black Charities's (SBC) Website & Directory Listing Tool.
Feb 2026 – Ongoing
Maximizing visibility & reducing administrative workload for the South Shore Youth Organization's (SSYO) digital presence.
Feb 2026 – Apr 2026
— Kyle Thomas
Founder & Creative Director
Copywriting Creatives
Prior to Copywriting Creatives, I managed the digital lifecycle for the University of Toronto’s ECE Department. I implemented production requests across both the public website and intranet while also handling UI/UX Design and WordPress/CMS management.
UX Research to Development • Jun 2024 - Mar 2025
The homepage was being bypassed entirely, limiting its role in student recruitment. This was a nine-month production engagement spanning content updates, new page builds, and a full homepage redesign: shipped with key information-rich internal pages built to receive the traffic.
I originally started out freelancing for and interning at multiple businesses. In 2020, I had my first full time role, designing at Fix it In Post Studios (FIIP Studios). Later in 2021, I founded and led JKR Business Consultancy, delivering CX and digital solutions that included operational and financial workflows. I also continued my own freelance consulting practice, ranging from business, strategy, and content design to marketing and front-end development.
Disclaimer: The case studies below are presented for illustrative purposes only, to demonstrate range. JKR Project Links are not active.
[NDA] Guided accessibility compliance and UI design for an EdTech Client through MVP and prototyping in preparation for funding rounds.
Contract Role through JKR
Apr 2025 - Mar 2026
[NDA] Delivered design system with governance processes, reducing design-to-dev discrepancies across modules for a Fintech SaaS Client.
Contract Role through JKR
Sep 2021 - Aug 2023
A Pre-production Pitch that Outlasted the Film it was made for: Built as a web experience, not a PPT.
At Fix It In Post
Jun 2021 - Aug 2021
While at JKR, I also worked on a project with my former employer, FIIP Studios, to integrate Generative AI into their service workflows without disrupting delivery timelines or compromising output quality.
Service Design • Digital Transformation • Creative Operations • Project Timeline: 2022 - 2023
When generative AI disrupted the creative industry, Fix It In Post Studios didn't want a quick win, they wanted a plan. I designed a responsible adoption framework and validated it through a live pilot, turning an experimental technology into a structured, billable service.
I hold two Master’s degrees: a Master of Information (UX) from the University of Toronto [2023-25] and in Electronic Media from Anna University, Chennai [2016-21]. Between 2023–2025, I've applied my skills to a range of academic projects at the University of Toronto, many of which involved real clients and real stakeholder pain points.
Disclaimer: Case study pages for the Ticket Discoverability App and the Textile Museum are active.
Pro Bono work for the Canadian Hispanic-Latin American Virtual Museum (CHLAVM), to improve global navigation & accessibility, including a design system.
Jan 2025 – Apr 2025
Business Process Modelling Project at the Faculty of Music, U of T, to design a Business Model for an AI-Enabled Music Education-Aid Technology.
Sep – Dec 2024
UXD Project at the Faculty of Information, U of T, to design a solution (Ticket Discoverability App) for easing access to GLAM discounts.
Oct – Dec 2023
Pro Bono work for the Textile Museum of Canada to redesigning Website navigation through strategic validation.
Oct – Nov 2023
Completed a UX design internship, conducting research and designing guidelines and low-fidelity wireframes for a construction management app.
Dec 2020 - Jan 2021
Pro Bono Work for UNICEF India, produced wireframes and high-fidelity UI for an app serving activists working in local communities.
Aug – Nov 2019
— Across Industries, in Consulting and In-House Environments
Lowered design-to-dev discrepancies by implementing standardized documentation, saving teams weeks of rework.
Generated recurring revenue for an industrial manufacturing client by bridging their front-end sales conversion and back-end operational processing.
Designed investor microsites that successfully differentiated brands in saturated markets to close funding.
Explore my design thinking through my articles on LinkedIn.
Whether it’s a simple question or a big idea: Don’t hesitate to reach out!